The agreement, in plain English.

1. Agreement

These Terms of Service ("Terms") form a binding agreement between Beamprobe Ltd ("Beamprobe", "we", "us", "our") and the person or organisation accessing or subscribing to the service ("you", "Customer"). By creating an account or using the service you confirm you have read and accepted these Terms.

If you are accepting on behalf of an organisation, you confirm you have authority to bind that organisation.

2. The service

Beamprobe provides a virtual data room and document-sharing service via the website at beamprobe.com and any subdomains. The service includes document hosting, access controls, NDA gating, audit logging, watermarking, and analytics.

We may add, change or remove features. Material changes affecting subscribed plans will be announced with at least 30 days' notice.

3. Account

• You must provide accurate registration information.
• You are responsible for maintaining the security of your account credentials.
• You are responsible for all activity under your account.
• You must notify us promptly of any unauthorised access at security@beamprobe.com.
• One natural person per account. Account sharing is not permitted on individual plans.

4. Subscription and payment

4.1 Plans

Beamprobe offers Free, Pro (£29/month), Business (£79/month) and Enterprise (£249+/month) plans. Plan features and limits are described at /pricing.

4.2 Billing

Paid plans are billed monthly in advance via Stripe. Annual billing available on request with 17% discount. Prices exclude VAT, which is added at the prevailing UK rate where applicable.

4.3 Trials

Paid plans include a 14-day free trial. No card is required for the Free tier or trial period. You may cancel during the trial without charge.

4.4 Cancellation

You may cancel any time from your account dashboard. Cancellation takes effect at the end of your current billing period. We do not refund partial months unless required by law.

4.5 Failed payment

If a scheduled payment fails, we will retry for up to 7 days. Continued failure results in account downgrade to Free tier and possible suspension of access to data exceeding Free tier limits.

4.6 Price changes

We may change prices for new plans at any time. Existing Customer prices are locked for 12 months from the date of subscription. Changes thereafter announced with at least 30 days' notice.

5. Acceptable use

You may not use the service to:

• Upload, share or distribute illegal content under UK law (including but not limited to CSAM, terrorism material, or content infringing third-party intellectual property)
• Send unsolicited communications (spam)
• Distribute malware, viruses, or any code intended to harm computer systems
• Attempt to gain unauthorised access to other Customers' accounts or to Beamprobe infrastructure
• Reverse-engineer, decompile, or otherwise attempt to extract source code from the service
• Resell access to the service without our written consent
• Use the service in a way that violates UK GDPR, the Data Protection Act 2018, or other applicable data protection law
• Use the service to harass, defame, or threaten any person

We may suspend or terminate accounts breaching these acceptable use rules without notice.

6. Your content

6.1 Ownership

You retain all rights, title and interest in documents you upload. We claim no ownership over your content.

6.2 Licence to us

You grant us a limited, non-exclusive licence to host, store, transmit, render, and process your content solely for the purpose of providing the service to you. This licence terminates when you delete content or close your account, subject to backup retention as described in our Privacy Policy.

6.3 Your warranties

You warrant that:

• You have all necessary rights and consents to upload and share the content
• The content does not infringe any third party's rights
• The content complies with UK law and these Terms
• If you are sharing personal data on behalf of others, you have obtained any necessary consents and have a lawful basis under UK GDPR

7. Data Processing Agreement

Where you use the service to process personal data subject to UK GDPR, our Data Processing Agreement (DPA) applies and is incorporated into these Terms by reference. By accepting these Terms you accept the DPA.

8. Service availability

We aim for 99.9% monthly uptime on Pro and Business plans, 99.99% on Enterprise. Planned maintenance is announced at least 48 hours in advance. Scheduled maintenance is excluded from uptime calculations.

If we materially fail to meet the SLA on Pro or Business plans, you may request a service credit equal to 10% of the affected month's fee, capped at one month's subscription.

Free tier service is provided without uptime guarantees.

9. Intellectual property

The Beamprobe service, including all software, design, branding, and documentation, is owned by Beamprobe Ltd and protected by copyright, trademark, and other UK intellectual property law. These Terms grant you a limited right to use the service; they do not transfer ownership.

10. Confidentiality

We treat your account information and uploaded content as confidential. We will not access your content except as required to provide the service, debug issues, or comply with legal process. Where lawful, we will notify you in advance of any compelled disclosure.

11. Warranty disclaimer

To the maximum extent permitted by UK law, the service is provided "as is" and "as available". We do not warrant that the service will be uninterrupted, error-free, or fit for any specific purpose beyond what is expressly stated. We disclaim all implied warranties to the extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded under UK consumer protection law.

12. Liability

Subject to clause 11, our aggregate liability under or in connection with these Terms (whether in contract, tort, or otherwise) is capped at the greater of: (a) the fees paid by you to us in the 12 months preceding the event giving rise to the claim, or (b) £500.

We are not liable for: indirect or consequential losses; loss of profit, revenue, or anticipated savings; loss of business or goodwill; loss of or corruption of data beyond what we can recover from our backups; or losses arising from your failure to comply with these Terms.

Nothing in this clause limits liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any liability that cannot lawfully be excluded.

13. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, or damages (including reasonable legal fees) arising from your breach of these Terms, your content, or your use of the service in breach of acceptable use rules.

14. Termination

14.1 By you

You may cancel your subscription any time from the account dashboard.

14.2 By us

We may terminate or suspend your account immediately, without notice, if:

• You materially breach these Terms (including acceptable use)
• We are legally compelled to do so
• You cease to pay for paid plans after the failed-payment grace period

14.3 Effect of termination

On termination, your access to the service ends. You have 30 days to export your data via the dashboard. After 30 days, your data is permanently deleted (subject to backup retention and any data we are required by law to retain).

15. Changes to these Terms

We may update these Terms. Material changes will be notified to Customers by email at least 30 days before they take effect. Your continued use of the service after changes take effect constitutes acceptance.

16. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising under or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England and Wales.

17. General

• Entire agreement. These Terms, together with the Privacy Policy and DPA where applicable, constitute the entire agreement.
• Severability. If any clause is found unenforceable, the remaining clauses continue in effect.
• No waiver. Our failure to enforce any right does not waive that right.
• Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or asset sale.
• Notices. Notices to you may be sent to the email address on your account. Notices to us must be sent to legal@beamprobe.com.
• Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.

18. Contact

Beamprobe Ltd
London, United Kingdom
Email: hello@beamprobe.com · legal@beamprobe.com